Traditionally PBX monitoring was done in the following way: a PC would be connected to the serial port of the PBX and a large data file created. This file may be imported to a management application. Another method was to connect a serial printer to the PBX system resulting in reams of paper. Later innovations included various intelligent and dumb call logging units (CLU’s) that are placed next to the PBX and usually connect to it serially. These devices may or may not have Ethernet connectivity and would typically download information to a management application supplied by the CLU supplier.
The Multenet solution
Multenet have brought an innovative solution to this problem by their development of thin servers. EtherPADs and PocketPADs enable the connection of any RS232 serial device, such as a PBX, to an Ethernet network. The Serial to Ethernet converter is programmed with an IP address, Subnet Mask and Gateway Address compatible with the company’s Ethernet Network.
When the PAD is running, it becomes “transparent” passing data to and from the serial device to the application. The PAD contains an embedded Web server making it easily configurable using a Web Browser. Parameters such as Serial Port Configuration, Ethernet interface and DNS configuration can be easily changed from anywhere in the world.
As a PBX Buffer, the Multenet Buffer is hard to beat. The Multenet Buffer connects to the serial port of the PBX and into the company LAN. Data from the Logger is saved to memory and can be date and time stamped for convenience. The Logger can be accessed from anywhere on the LAN or WAN and data downloaded via FTP file transfer.
For more information please contact:
Multenet Technologies
Tel: +27 21 882 8811 fax +27 21 882 8825
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