PBX systems form a crucial component in determining information flow. Valuable data for Call Accounting, CRM and other applications within an enterprise can be obtained. Systems are not always available with IP support. These devices need to connect to IP PBXs.
PBX management can be challenging, often requiring dedicated personnel resources to maintain the system. Offsite administrative becomes necessary with many organizations having multiple offices with limited resources. Administration tasks are often completed using an analogue modem, which is costly, slow and cumbersome.
Personnel costs are reduced because the system is monitored in real time from a central location on the network, using a standard PC. The Multenet Buffer provides a cost-effective serial interface to the PBX. This minimizes RS232 cabling requirements and overcomes the short distance limitations. The Multenet Router enables Remote Access to the IP network via PSTN/GSM/GPRS/WiFi.
The Multenet Buffer provides a transparent tunnel to enable bidirectional communication between the PBX and other applications. This simple solution maximizes the use of the existing network infrastructure enhancing operational efficiency.
For more information please contact:
Multenet Technologies
Tel: +27 21 882 8811 fax +27 21 882 8825
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